Frequently Asked Questions

Managing My Account

Can I use the 405 Express Lanes if I have an account with a third-party mobile payment processor through an app such as Go Toll, PayTollo, Uproad, etc.?

The 405 Express Lanes does not have an arrangement with any of the third-party mobile payment processors at this time. Use of the 405 Express Lanes requires a FasTrak transponder issued by any California toll agency. If you have an arrangement with one of the third-party mobile payment processors and use the 405 Express Lanes, a notice of toll evasion violation will be issued.

Didn’t find the answer that you were looking for?

Contact Customer Service using the options below.

In Person
405 Express Lanes Customer Service Center

Hours: 8:00 a.m. - 6:00 p.m
Monday through Friday


OCTA Store

Hours: 8:00 a.m. - 5:00 p.m
Monday through Friday

Phone

Hours: 8:00 a.m. - 6:00 p.m
Monday through Friday

Email/Mail
Email Address
CustomerService@405expresslanes.com

Mailing Address
405 Express Lanes
P.O. Box 2177
Costa Mesa, CA 92628