Frequently Asked Questions
Managing My Account
Does the California Consumer Privacy Act apply to the 405 Express Lanes?
The California Consumer Privacy Act (Civil Code §1798.100 et seq.) does not apply to the 405 Express Lanes, which are operated by the Orange County Transportation Authority. However, the 405 Express Lanes is committed to protecting and maintaining the confidentiality of your personal information, in accordance with the requirements of Streets and Highways Code §31490. If you would like to learn more about how we collect, share, use and protect your personal information, please visit our Privacy Policy.
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Contact Customer Service using the options below.
In Person
405 Express Lanes Customer Service Center
Hours: 8:00 a.m. - 6:00 p.m
Monday through Friday
OCTA Store
Hours: 8:00 a.m. - 5:00 p.m
Monday through Friday
Phone
Email/Mail
Email Address
Mailing Address
405 Express Lanes
P.O. Box 2177
Costa Mesa, CA 92628
P.O. Box 2177
Costa Mesa, CA 92628