Frequently Asked Questions

Managing My Account

Does the California Consumer Privacy Act apply to the 405 Express Lanes?

The California Consumer Privacy Act (Civil Code §1798.100 et seq.) does not apply to the 405 Express Lanes, which are operated by the Orange County Transportation Authority. However, the 405 Express Lanes is committed to protecting and maintaining the confidentiality of your personal information, in accordance with the requirements of Streets and Highways Code §31490. If you would like to learn more about how we collect, share, use and protect your personal information, please visit our Privacy Policy.

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Contact Customer Service using the options below.

In Person
405 Express Lanes Customer Service Center

Hours: 8:00 a.m. - 6:00 p.m
Monday through Friday

OCTA Store

Hours: 8:00 a.m. - 5:00 p.m
Monday through Friday


Hours: 8:00 a.m. - 6:00 p.m
Monday through Friday

Email Address

Mailing Address
405 Express Lanes
P.O. Box 2177
Costa Mesa, CA 92628