Frequently Asked Questions
Managing My Account
I received a call from the 405 Express Lanes requesting my personal information.
We do contact customers who have negative balance to advise them of the situation, but we do not request any information except for their account PIN. We also offer to take a payment over the phone at that time, but we do not request any other personal information. Please contact our customer service center at (562)740-4405 to report receiving this request.
Didn’t find the answer that you were looking for?
Contact Customer Service using the options below.
In Person
405 Express Lanes Customer Service Center
Hours: 8:00 a.m. - 6:00 p.m
Monday through Friday
OCTA Store
Hours: 8:00 a.m. - 5:00 p.m
Monday through Friday
Phone
Email/Mail
Email Address
Mailing Address
405 Express Lanes
P.O. Box 2177
Costa Mesa, CA 92628
P.O. Box 2177
Costa Mesa, CA 92628