Frequently Asked Questions
Managing My Account
What if I get a new vehicle or get rid of a vehicle?
Log into your account to update your vehicle information and to purchase a new sticker transponder. Also, remove your old vehicle information and sticker transponder from your account to avoid paying future tolls on that vehicle. The sticker transponder is single use and cannot be moved. A switchable transponder can be moved between vehicles.
Didn’t find the answer that you were looking for?
Contact Customer Service using the options below.
In Person
405 Express Lanes Customer Service Center
Hours: 8:00 a.m. - 6:00 p.m
Monday through Friday
OCTA Store
Hours: 8:00 a.m. - 5:00 p.m
Monday through Friday
Phone
Email/Mail
Email Address
Mailing Address
405 Express Lanes
P.O. Box 2177
Costa Mesa, CA 92628
P.O. Box 2177
Costa Mesa, CA 92628