Frequently Asked Questions

Managing My Account

Why do you need my contact information?

Current contact information (address, email, phone) allows us to contact you with information about your account. Your email address will be used to provide account statements and automatic notices related to your account, such as a low account balance or upcoming expiration of your credit card. Please note that a Notice of Toll Evasion Violation is mailed to the address on file with the DMV, which may be different than your account address.

Didn’t find the answer that you were looking for?

Contact Customer Service using the options below.

In Person
405 Express Lanes Customer Service Center

Hours: 8:00 a.m. - 6:00 p.m
Monday through Friday

OCTA Store

Hours: 8:00 a.m. - 5:00 p.m
Monday through Friday


Hours: 8:00 a.m. - 6:00 p.m
Monday through Friday

Email Address

Mailing Address
405 Express Lanes
P.O. Box 2177
Costa Mesa, CA 92628