Frequently Asked Questions
Managing My Account
Why do you need my contact information?
Current contact information (address, email, phone) allows us to contact you with information about your account. Your email address will be used to provide account statements and automatic notices related to your account, such as a low account balance or upcoming expiration of your credit card. Please note that a Notice of Toll Evasion Violation is mailed to the address on file with the DMV, which may be different than your account address.
Didn’t find the answer that you were looking for?
Contact Customer Service using the options below.
In Person
405 Express Lanes Customer Service Center
Hours: 8:00 a.m. - 6:00 p.m
Monday through Friday
OCTA Store
Hours: 8:00 a.m. - 5:00 p.m
Monday through Friday
Phone
Email/Mail
Email Address
Mailing Address
405 Express Lanes
P.O. Box 2177
Costa Mesa, CA 92628
P.O. Box 2177
Costa Mesa, CA 92628