Frequently Asked Questions

Tolls and Discounts

Do you qualify to drive TOLL-FREE for two weeks?

Promotion Details

  • Offers below apply to new, credit-card accounts only.
  • If you have a violation you are not eligible for these promotions. Special conditions apply.

Offer #1: Open a New Account with a Credit Card

Drive one week toll-free, just by opening your new 405 Express Lanes account with your American Express, Master Card, Visa, or Discover credit card and signing up for automatic replenishment.

Offer #2: Enter AAA Membership Number

Get one more week of free tolls when you enter your AAA membership number on the new account application when prompted.

About the Free Tolls

Free tolls are non-refundable and only good for trips on the 405 Express Lanes. Any tolls charged by other FasTrak® toll facilities are the responsibility of the account holder and will be deducted from the customer’s prepaid toll balance.

*If you have a violation you are not eligible for these promotions. Special conditions apply.

Didn’t find the answer that you were looking for?

Contact Customer Service using the options below.

In Person
405 Express Lanes Customer Service Center

Hours: 8:00 a.m. - 6:00 p.m
Monday through Friday


OCTA Store

Hours: 8:00 a.m. - 5:00 p.m
Monday through Friday

Phone

Hours: 8:00 a.m. - 6:00 p.m
Monday through Friday

Email/Mail
Email Address
CustomerService@405expresslanes.com

Mailing Address
405 Express Lanes
P.O. Box 2177
Costa Mesa, CA 92628