Frequently Asked Questions

Tolls and Discounts

Why does the proposed 405 Express Lanes Toll Policy change after 3.5 years?

Two goals of the 405 Express Lanes are: (1) balance capacity and demand to serve customers who pay tolls as well as people who rideshare or use transit, and (2) generate sufficient revenue to sustain the financial viability of the express lanes. The first 3.5 years after the 405 Express Lanes open is a ramp-up period. In order to continue to guarantee free-flow speeds and achieve the two goals listed above the toll structure must be adjusted.

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Contact Customer Service using the options below.

In Person
405 Express Lanes Customer Service Center

Hours: 8:00 a.m. - 6:00 p.m
Monday through Friday


OCTA Store

Hours: 8:00 a.m. - 5:00 p.m
Monday through Friday

Phone

Hours: 8:00 a.m. - 6:00 p.m
Monday through Friday

Email/Mail
Email Address
CustomerService@405expresslanes.com

Mailing Address
405 Express Lanes
P.O. Box 2177
Costa Mesa, CA 92628