Frequently Asked Questions

Violations

How soon must I respond to the Notice of Toll Evasion Violation?

Payment of the Notice of Toll Evasion Violation must be received within 30 days from the notice mail date. If you choose to dispute the violation, your dispute must be submitted online or in writing within 30 days from the notice mail date. Failure to respond by the due date will result in additional penalties and fees as well as further collection action, including but not limited to a hold on your vehicle registration.

Didn’t find the answer that you were looking for?

Contact Customer Service using the options below.

In Person
405 Express Lanes Customer Service Center

Hours: 8:00 a.m. - 6:00 p.m
Monday through Friday


OCTA Store

Hours: 8:00 a.m. - 5:00 p.m
Monday through Friday

Phone

Hours: 8:00 a.m. - 6:00 p.m
Monday through Friday

Email/Mail
Email Address
CustomerService@405expresslanes.com

Mailing Address
405 Express Lanes
P.O. Box 2177
Costa Mesa, CA 92628