Frequently Asked Questions


I am a 405 Express Lanes account holder, but received a violation from another toll operator. How do I clear the violation with the other toll operator?

Log into your account, add the vehicle and backdate it to cover the period of the violation(s) to have the toll(s) paid from your pre-paid balance. The other toll agency may require that you provide proof that you had a valid 405 Express Lanes account in good standing at the time the violation occurred. If the violation is older than 90 days, you will be required to submit payment for the amount of the toll(s) and/or penalties directly to the other toll agency.

Didn’t find the answer that you were looking for?

Contact Customer Service using the options below.

In Person
405 Express Lanes Customer Service Center

Hours: 8:00 a.m. - 6:00 p.m
Monday through Friday

OCTA Store

Hours: 8:00 a.m. - 5:00 p.m
Monday through Friday


Hours: 8:00 a.m. - 6:00 p.m
Monday through Friday

Email Address

Mailing Address
405 Express Lanes
P.O. Box 2177
Costa Mesa, CA 92628