Frequently Asked Questions
Violations
I do not have a FasTrak account. However, I had 3 or more people in my vehicle and still received a violation. What should I do?
All vehicles traveling on the 405 Express Lanes, including carpoolers, are required to have a valid FasTrak account in good standing and a FasTrak transponder properly mounted in their vehicle. Contact customer service to discuss or resolve the violation.
Didn’t find the answer that you were looking for?
Contact Customer Service using the options below.
In Person
405 Express Lanes Customer Service Center
Hours: 8:00 a.m. - 6:00 p.m
Monday through Friday
OCTA Store
Hours: 8:00 a.m. - 5:00 p.m
Monday through Friday
Phone
Email/Mail
Email Address
Mailing Address
405 Express Lanes
P.O. Box 2177
Costa Mesa, CA 92628
P.O. Box 2177
Costa Mesa, CA 92628