Frequently Asked Questions

Managing My Account

What happens if I don’t keep my credit card current?

405 Express Lanes accounts are pre-paid accounts. If you set up your account with a credit card, your credit card will be charged each time your account requires additional funds. If your credit card declines or expires, we will be unable to replenish your pre-paid account balance. Your account may become ineligible for toll charges. Transactions will be processed as toll evasion violations, which are subject to penalties and collection action as required by law.

Didn’t find the answer that you were looking for?

Contact Customer Service using the options below.

In Person
405 Express Lanes Customer Service Center

Hours: 8:00 a.m. - 6:00 p.m
Monday through Friday

OCTA Store

Hours: 8:00 a.m. - 5:00 p.m
Monday through Friday


Hours: 8:00 a.m. - 6:00 p.m
Monday through Friday

Email Address

Mailing Address
405 Express Lanes
P.O. Box 2177
Costa Mesa, CA 92628